Adverse Events Resources

Peer Support
Most, if not all, clinicians experience an adverse event during their career. Such an experience is stressful and isolating, and can trigger emotions like anxiety, depression, guilt, and/or embarrassment.

There are colleagues at WUSM who have been through similar events and are trained to provide peer support. They can help get you back to what you do best - provide excellent care for your patients. You are not alone.

If you or someone you know needs help please reach out to Peer Support (314-747-1477 or

Support for Clinicians After Adverse Events web page.


  • Designed to offer support for caregivers involved in a traumatic event
  • Directed by a steering committee composed of representatives from the BJC Employee Assistance Program, public safety, spiritual care, a clinical psychologist and volunteers from BJC Behavioral Health
  • Includes ~80 peer counselors
  • Support for all BJH staff
  • Three tiers of support: peer-to-peer, group, referral to EAP (all free)
  • Contact: or call 314-267-9318

Risk Management & Patient Safety

  • WashU: ERS to report; phone: 314-362-6956
  • BJH: SEMS to report; phone: 314-454-7562
  • Sentinel events trigger debriefings which may lead to a peer support referral
  • Peer support can also be obtained via self-referral, other referral, or patient safety review of events
  • Visit
  • Call 314-747-1477 or email Chellie Butel (

Counseling Services
Counseling Services are offered both through Washington University in St. Louis and Barnes-Jewish Hospital:

Washington University Employee Assistance Program (EAP)

Barnes-Jewish Hospital Employee Assistance Program (EAP)

Behavioral Health Partners Employee Assistance Program (EAP) is sponsored by BJC HealthCare to provide EAP services to employees and their dependents. Confidential help is available to assist with any personal concern that may disrupt work and home life. Help with stress, family/marital relationships, financial and legal problems, and other personal challenges are available at no cost to you.

Flexible appointment times (day and evening) are available at numerous office locations throughout the metropolitan area. A licensed professional counselor will provide an assessment of the problem and recommend a plan of action that may result in short-term counseling within the EAP and/or a referral to resources within your benefit plan or the community.

Call 314-729-4030 or out of area at 888-505-6444 for EAP service information, to make an appointment or to speak with a professional to talk over your concern.

Click here to read Policies and Procedures for Identification and Treatment of Impaired Physicians in Training as outlined by the Graduate Medical Education Consortium, Washington University School of Medicine.

Contact Jackie Gilliland, 314-747-7505, email:

Local Counseling Resources

Clayton Behavioral Health:

Elizabeth Pribor: 314-863-6444

Amanda Kracen: 314-246-8704.

AMA Steps Forward